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Call Franklin Septic in the morning and Herbert was there that afternoon. Outstanding service . Would recommend to anyone who needs their help.
Just the other day our neighbor was having her septic pumped and we saw the truck out front. My husband and I were just talking about calling a service to do the same. Mr. Franklin spoke with my husband and helped us right then and there and thankfully. Much to our surprise there was a problem with our field lines and we would have had a terrible mess if it wasn't for him on that day. He is a hard worker which is why we are going to have him complete the field line job. Thank you again Mr. Franklin!
Lyndsay & Herbert at Franklin Septic are outstanding professional. They both went above and beyond from my initial call to completion of service all within 24hrs. WOW! Found Franklin Septic through our subdivision network referrals and I am glad I picked up the phone to call them. Lyndsay, customer service professional, is on top of it. Not only did she help me with identifing what I was needing but she also called me later that same evening to follow up with me. People hardley do that anymore.. She gets a +++ from me. I had my septic tank pumped 2x during the 11yrs and this being the 3rd. The first company charged me almost 500.00 and stated that I had a 1500 gallon tank, I took his word for it, i mean he is the septic man. went with a nother company the 2nd time and this man tells my husband that we had 2 tanks, one was an overflow tank so he charged us 600. After speaking with Frank and Lyndsay and sharing this information, he couldnt believe I had a 1500 gl tank nor 2tanks for my home. He pulled up my records from the county. 1000gal single tank. Half the price of the above and got it done the next day. Talked more with me about people taking advantage of others. This company get the GAAB award - Going Above And Beyond. Integrity like no other. Thank you both so much for your service to our home and the community of Acworth. A+++
Mr Franklin responded promptly to an urgent request. He offered solutions when everyone else only saw problems. I highly recommend him if you are in need of septic system service.
Franklin septic was amazing. prompt, courteous, and knowledgeable. Very nice person and a nice price. I will always call and recommend Franklin Septic Tank Service.
Mr. Franklin is the kindest, professional person! He took the time to talk with us via telephone about the septic tank problems we were having. After obtaining a county copy of our system, he and I both realized he had installed the home’s original system. We realized another company’s technician had given us the wrong information. Remember to get other opinions.
After talking with Mr . Franklin, we asked him to come to our house to give us a second opinion about replacing our septic tank. Our daughter-in-law had found his company, and discovered that he had installed the original septic system in 1998. It turns out that a filter is not needed in our one tank system. Mr. Franklin came out to our house, dug up the septic tank opening with a shovel, and removed a filter that was not required for our system. If we had not contacted him, we would have been having our septic tank replaced per the advice of a different company. Mr. Franklin is a professional who knows his business, gives his honest opinion to his customers, and educates owners about the septic system while he works on it. We will be referring all of our friends to him. Thank you, Mr. Franklin for your excellent service, advice, and saving us thousands of dollars!
Franklin septic was amazing. Very nice and a nice price. I woul recommend them to anyone.
We experienced an emergency situation with our old septic system. Franklin was an the spot with response and reasonably priced cost for repair. They h@d us and running in no time. Thank you Mr. Franklin and we will highly recommend you to anyone with septic needs.
Franklins was prompt, courteous, and very reasonably priced. If you could call getting a septic tank pumped a good experience, this was. I will always call and recommend Franklins Septic Tank Service. Thank you.
Awesome people. Courteous, friendly, knowledgeable and reasonably priced. They were on time, did a great job and I was happy.